Onboarding Process
The process for onboarding individuals into the Post Graduate Program in IT Governance and Security Audit involves several steps: Awareness Session, Induction Program, Bridge Program, and finally, enrollment into the main certification program. Here’s an outline of the process:
Technical Proficiency: To enable graduates to demonstrate proficiency in CompTIA A+, Windows 10 Desktop, Windows Server Administration, and Linux Administration.
Problem-Solving Skills: Develop problem-solving abilities to troubleshoot and resolve hardware, software, and network-related issues.
Hands-on Experience: Provide practical, hands-on experience to apply theoretical knowledge in real-world scenarios, fostering practical expertise.
Industry Alignment: Ensure that graduates are prepared to meet industry standards and requirements for entry-level positions in IT support, system administration, and related roles.
Career Readiness: Equip individuals with the necessary skills and confidence to enter the job market or pursue further specialization or certifications in the IT field.
Bridge to Advanced Training: Serve as a bridge program, laying a robust groundwork for graduates to seamlessly transition into further advanced training programs in specialized areas such as networking, cloud computing, virtualization, and ethical hacking, leveraging the acquired foundational skills and knowledge.
Completing this program could prepare graduates for various entry-level to mid-level positions in the IT industry. Here are some potential job roles or titles that could be pursued after completing this program:
Technical Support Specialist: This role involves assisting customers or internal users with technical issues, providing troubleshooting assistance, and resolving hardware or software problems. CompTIA A+ and Windows 10 Desktop knowledge would be particularly relevant for this position.
Systems Administrator: Candidates could qualify for entry-level positions as Windows Server or Linux Administrators. They would be responsible for managing server infrastructure, ensuring system stability, and maintaining security measures.
Network Support Technician: Knowledge gained from the Windows Server Administrator and Linux Administrator topics could be applied to roles involving network setup, maintenance, and troubleshooting.
Help Desk Technician: Proficiency in CompTIA A+ and Windows 10 Desktop could be beneficial for roles where individuals provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.
IT Support Specialist: This position involves a combination of skills in desktop support, system administration, and troubleshooting across various platforms. Graduates from this program could be well-equipped for such a role.
This comprehensive 12-weeks program aims to equip graduates with a diverse skill set in IT essentials (CompTIA A+), Windows 10 Desktop and Server Administration, and Linux Administration. The purpose of each subject is to provide students with foundational knowledge and hands-on experience necessary for entry-level positions in IT support, system administration, and to act as a springboard for further advanced training in specialized areas of IT, such as networking, cloud computing, virtualization and ethical hacking.
Course Contents
1. CompTIA A+ (Week 1-3): The CompTIA A+ module serves as the bedrock, introducing students to the foundational aspects of Information Technology (IT). It aims to imbue learners with a comprehensive understanding of computer hardware, software, networking and security essentials. This module facilitates the acquisition of crucial troubleshooting skills and knowledge necessary for entry-level IT roles. Acquiring the CompTIA A+ certification validates the fundamental competencies sought after in the industry, acting as a stepping stone for individuals aiming to commence their careers in IT support and related domains.
- Introduction to IT fundamentals
- Computer hardware components and peripherals
- Operating systems and software installation
- Networking basics and protocols
- Security best practices and troubleshooting
2. Windows 10 Desktop (Week 4-6): The Windows 10 Desktop segment dives into the intricacies of one of the most widely utilized operating systems in the business sphere. Its primary objective is to equip students with a deep understanding of the functionalities, configurations, and troubleshooting techniques specific to Windows 10. By honing skills in managing and resolving system issues on this platform, individuals will be adept at providing end-user support. This module ensures that learners are proficient in optimizing and managing Windows 10 environments, a critical skill in various IT support roles within enterprises.
- Windows 10 installation and configuration
- File system management and storage options
- User account management and permissions
- System optimization and maintenance
- Troubleshooting common Windows 10 issues
3. Windows Server Administrator (Week 7-9): This course equips students with the skills required to manage and administer Windows server environments. With a focus on server infrastructure, the Windows Server Administrator module aims to impart expertise in handling Windows Server environments. Its purpose is to familiarize students with the intricacies of server configuration, Active Directory services, and group policies. By comprehensively covering server roles, security measures, and performance optimization, this module prepares individuals for roles involving server administration and network management. Graduates gain a solid foundation for effectively maintaining and securing Windows-based server systems, a vital skill in organizational IT operations.
- Windows Server installation and configuration
- Active Directory services and group policies
- File and print services administration
- Server roles and features management
- Security and performance optimization on Windows Server
4. Linux Administrator (Week 10-12): This subject introduces Linux operating system fundamentals and administration skills. The Linux Administrator component introduces students to the world of Linux operating systems. Its goal is to provide comprehensive knowledge of Linux distributions, command-line proficiency, and system administration skills. This module emphasizes the development of capabilities necessary for effective management and configuration in Linux-based environments. By diversifying skill sets and preparing individuals for open-source environments, it lays the groundwork for roles in Linux server administration, cloud computing, and DevOps. This expertise broadens career prospects, ensuring adaptability across diverse IT landscapes.
- Linux distributions and installation
- Command line basics and shell scripting
- User and group management
- File system and permissions in Linux
- Networking and security in a Linux environment